Privacy Policy

WEB SITE PRIVACY NOTICE

Last updated: August 12, 2013

The LookTracker website knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The LookTracker website is owned and operated by LookTracker LLC. This notice describes our privacy policy. By visiting www.looktracker.com you are accepting the practices described in this Privacy Notice.

1. COLLECTION OF INFORMATION

A. Purpose. The information we learn from customers allows us to personalize and continually improve the total shopping experience at www.looktracker.com. Here are the types of information we gather.

B. Types.

            1. User Supplied Information. We receive and store any information you enter on our Web site or give us in any other way. Information that we collect can be: items searched for, name and address (to fulfill an order placed), e-mail address, items stored in a wanted item list, buying and searching patterns, gift registries, any reviews submitted and accompanying information, credit card information supplied, and shipping information. This list is not exclusive, and may be altered without notice based on information that you supply voluntarily.

            2. Right to Refrain from Giving Information. You have right to refrain from giving us certain information, but then you might not be able to take advantage of all of our features. We use the information that you provide to us enhance the service we provide you, such as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

            3. Cookies. When you access our site, information is received and stored by us. The most significant information is stored in the form of cookies, or small storage files that transmits your electronic identity to the website that you visit. Like most Web sites, we use cookies to be able to identify you as a return visitor to the site. We receive and store certain types of information whenever you interact with us. Visit the Web site to see examples of the information we receive.

            4.         Supplemental Software. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at www.looktracker.com if we cannot recognize you, we want you to be aware that these tools exist.

            5.         E-mail Communications: We communicate and make special offers available via email. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from www.looktracker.com if your computer supports such capabilities. We often receive email lists from other companies who offer similar services to ours. To avoid sending duplicate emails to our customers, we compare our customer list to these lists received from other companies. If you do not want to receive e-mail or other mail from us, please adjust your e-mail contact preferences.

            6.         Information from Other Sources: From time to time, we receive information about you from other sources and add it to our account information. Visit the Web site to see examples of the information we receive.

C.    More about Cookies

            1.         Description. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide enhanced features such as accelerated purchasing, customized and personalized shopping suggestions, personalized greetings, and storage of items in your shopping bag between visits.

            2.         User Choices. All Web browsers have the ability to accept cookies, reject cookies, or to prompt the user before accepting them. The help portion of the toolbar of your browser will tell you how to select the option that suits you best. However, allowing the acceptance of cookies gives you the ability to take full advantage of some of the best and most advanced features that we have to offer, we therefore recommend that you set your computer to accept cookies from our website.

2. SHARING OF INFORMATION

A.    General. The information that we collect about our customers is critical to our business. We respect and value this information, and do not want to jeopardize the flow of information between our customers and the site. Therefore, we are not in the business of selling this information to other Web sites or businesses. There are very limited circumstances where we do share some customer information, and this is outlined immediately below. We share customer information only as described below and with subsidiaries that LookTracker LLC controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

            1.         Affiliated Businesses We Do Not Control. We work closely with our affiliated businesses. There are several other affiliated businesses that operate stores at www.looktracker.com, such as the auction area and closeout area, and these businesses operate according to this privacy policy. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. Examples of co-branded and joint offerings are available on the Web site.

            2.         Third Parties. There will be some transactions that involve a third party. You will clearly be able to tell when a third party is involved in your transactions, and we must share customer information with those third parties to fulfill the order placed by the customer.

            3.         Agents. Due to the size and complexity of our operation, it is necessary to employ other companies and individuals to perform functions on our behalf. Agents are often used to assist with fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These agents have access to only the personal information needed to perform their functions, and may not use it for other purposes.

            4.         Promotional Offers. Occasionally we send offers to selected groups of www.looktracker.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please notify us via email at privacy@looktracker.com. To take full advantage of the site and the tremendous savings offered, we recommend that you choose to receive these offers.

            5.         Business Transfers. To improve the offerings and selection at our Web site, we occasionally acquire as we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that LookTracker LLC, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

            6.         Protection of www.looktracker.com and Others. It is sometimes necessary to release account and other personal information when we believe it is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of www.looktracker.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Under no circumstances, however, does this include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this privacy policy.

            7.         With Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

3. INFORMATION SECURITY

A.    Software Used. To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.

B.    Order Confirmation. We reveal only the last five digits of your credit card numbers when confirming an order. To process an order, it is necessary to transmit the entire credit card number to the appropriate credit card company.

C.    Signing off. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. Be sure to sign off when finished using a shared computer. Visit our Web site for more information on how to sign off.

4. USER ACCESS TO INFORMATION

A.    General. When you access your account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our site. Examples of the type of information that can be accessed by signing into your account are on the website.

5. USER CHOICES WITH REGARD TO ACCESS OF INFORMATION

A.    General. You always have the right to refrain from providing any information. This may have an impact on use of the site and on the ease of making purchases or taking advantage of certain unique features of the site.

B.    Prior Information. You can add or update certain information on pages such as those listed in the “User Access to Information” section above. When you update information, we usually keep a copy of the prior version for our records.

C.    Customer Communication. If you do not want to receive e-mail, newsletters or other mail from us, please adjust your account setting regarding email contact preferences and/or notify us via email at privacy@looktracker.com. (You cannot waive the applicability of the Conditions of Use and other legal notices, such as this Privacy Notice, and if you elect not to receive those notices, they will still govern your use of www.looktracker.com. and it is your responsibility to review them for changes.)

D.    Cookie Choices. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you will not be able to use such important features as accelerated ordering and customized product suggestions.

E.     Anonymous Browsing. A large number of products may be accessed without the use of cookies, or anonymously. See the Web site for a list of items that may be accessed anonymously. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site.

6. CHILDREN

A.    General. We do not sell products for purchase by children. We do sell children’s products, but only for purchase by adults. If you are under 18, you may use www.looktracker.com only with the involvement of a parent or guardian.

7. SAFE HARBOR

A.    General. www.looktracker.com website is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor Web site. If you would like more information about the Safe Harbor program, please visit the Web site at http://www.export.gov/safeharbor.

8. CONDITIONS OF USE, NOTICES, AND REVISIONS

A.    Acceptance of Conditions of Use. By visiting www.looktracker.com., you accept that your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages and application of the law of the state of New Jersey. If you have any concern about privacy at www.looktracker.com.com, please send us a thorough description to privacy@looktracker.com, and we will try to resolve it. You also agree and consent to the jurisdiction of the courts located in the County of Ocean in the State of New Jersey to resolve any dispute that you may have with us.

B.    Revisions. Because our business changes constantly, we reserve the right to periodically revise our Privacy Notice and the Conditions of Use. Prior to making these changes, we will e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

C.    Applicability. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

9. INFORMATION YOU GAVE US

A.    General. Information is collected from you when you do the following activities: search, buy, post a review or opinion, participate in a contest or questionnaire, or communicate with customer service.

B.    Examples. For example, information would be collected when a user came to the site, searched for a product, placed an order through the site or a site affiliate, updated your information in your account settings, added items to your want list or registry, called or e-mailed customer service, reviewed a product, participated in a discussion or chat, completed a questionnaire or a contest entry form; provided employer information when opening a corporate account, specified a date reminder, share information with www.looktracker.com acquaintances; and employ other notification services, such as www.looktracker.com delivery and www.looktracker.com sale reminders.

C.    Information that could be supplied. As a result of any of the above actions, it is possible that you will supply us with such information as your name, address, and phone numbers; credit card information; purchase and shipping recipients, including addresses and phone number; people (with addresses and phone numbers) listed in rapid order processing settings; e-mail addresses of site friends, and other people; content of reviews and e-mails to us; personal description and photograph in personal section; and financial information.

10. AUTOMATIC INFORMATION

A.    General. As discussed earlier, our systems collect information that is sent over the internet without your control.

B.    Examples. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers and product suggestions; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for and the phone number you used to call our toll-free number.

C.    Software Used. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

11. INFORMATION FROM OTHER SOURCES

A.    General. Occasionally, we supplement the information that we receive that has been outlined above with information from other sources and companies. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

12. INFORMATION YOU CAN ACCESS

A.    General. Information collection and processing is designed to better assist you in shopping and using our site.

B.    Examples. Some of the information that we collect and process can be accessed by you. Examples of information you can access easily at www.looktracker.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book, and fast ordering settings); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings; recommendations (including recent product view history, and prior order history); shopping lists and gift registries (including desired item lists and gift and wedding registries); auctions, and Marketplace seller accounts; and your personal area (including your product reviews, requests, and recommendations).

13. YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code §1798.83 permits our visitors who are California residents to request certain information regarding their disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@looktracker.com or write us:

www.looktracker.com website Privacy Rights

c/o LookTracker LLC

2275 West County Line Road

Suite 6-222

Jackson NJ 08527

Email: info@looktracker.com

Phone: 732-701-7442

 

 14. QUESTIONS ABOUT YOUR PRIVACY RIGHTS

If you have any questions about your privacy rights and/or our website use of the information you provide us, feel free to contact us the privacy@looktracker.com or write us at the address stated above.